INFORMATION TO USERS
Realcom aims to share financial and career information for its Users, making it accessible to everyone and raising awareness of products and services that best suit their reality, according to their needs and preferences.
All Realcom features can be used without the User needing to register beforehand.
Realcom Follows international norms and standards of security in the storage, protection, privacy and transmission of data, emphasizing that no method of data storage, protection, privacy and transmission is 100% secure and inviolable.
Realcom does not send E-mails to its Users requesting payment or confirmation of personal data.
Realcom handles two types of data, “Personally Identifiable Data” and “Non-Personal Data”.
PERSONAL IDENTIFIABLE DATA
In order to access the free content on Realcom E-books and Quizzes and similar, the User must provide some personally identifiable information, namely: e-mail, full name, telephone number, address and date of birth.
Personally identifiable data processed by Realcom is intended to:
The correct and precise identification of the User, thus ensuring greater security and protection for the Users themselves;
Access to services and products provided by Realcom;
Analysis of the Users profile in order to indicate the best products and information according to their real needs and reality.
Aiming still to carry out a more accurate analysis of the User’s profile, Realcom will be able to carry out searches within its “feed” to obtain more and better information about its profile and, thus, indicate personalized products and services according to preferences and needs of each User.
Realcom and partner companies may invite Users to participate in satisfaction surveys, where they will be sent an E-mail with necessary guidance and collected data will be used to administer the survey, in order to seek improvements in the system and products, content and services offered by Realcom and partner companies.
If the User contacts us to report a problem, a question or obtain support from us, we collect and store the user’s contact information, as well as the respective messages and other data necessary to investigate the problem or question and this data will be used for resolve any questions based on the information collected, resolve doubts, correct problems and improve the system, improving the Realcom User experience.
When Users do not request free Realcom content (E-books and Quizzes and the like) non-personal data can be tracked and collected indicating, among other details, which pages of the site were visited, when they were visited, which hyperlinks were clicked, which content or services were requested or indicated, among others.
The User may at any time change the acceptance or not of cookies in the configuration of their browser, noting that by disabling browsing cookies, some of Realcom’s functionalities may be impaired.
Realcom does not sell information or personal data of its Users, but may share them with partner companies in order to be able to indicate products and services that best suit the needs, or to provide products and/or services requested by the User .
Realcom reserves the right to assist or cooperate with any judicial authority or government agency and may share Users’ personally identifiable data in order to establish or exercise their legal rights or protect their properties or when it considers their assistance or cooperation to be necessary. To protect its Users, employees, administrators or anyone harmed by the action or omission.
DATA NOT PROCESSED AND NOT COLLECTED
Realcom does not process personal data of children under 13 (Thirteen) years of age, without prior authorization from their parents or legal guardians.
If the personal data of children under thirteen (13) years of age is collected and processed without the express authorization of their parents or legal guardians, unintentionally, Realcom will delete all collected data, without any kind of notice prior.
If the User is aware that we may have mistakenly processed a child’s data, we ask him to immediately contact Contact so that we can take appropriate action.
Realcom uses services from other companies to display advertisements on the site. These ads may contain Cookies and/or Web Beacons to collect data in the process of serving ads from these third-party companies. Realcom does not have access to this information and is not responsible for data and information collected by third-party companies.
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