White Castle is well-known for selling sliders, which are essentially small burgers. However, the chain also offers heartier options, such as the 1921 slider, which critics have described as dramatically underseasoned.
Even the heartier options at White Castle are notably smaller than the burgers sold by other fast-food chains. Unsurprisingly, the small size of the burgers is not well-received by many customers, with some going as far as joking that the items served by White Castle are barely considered food.
The diminutive size of White Castle’s burgers is just one aspect that places the chain at the bottom of many rankings.
Many customers also express dissatisfaction with how the burgers are cooked. Instead of being grilled, White Castle cooks its patties on a bed of onions that are steaming on the grill.
The steam rises through pre-made holes in the patty, cooking the meat through indirect heat. Unfortunately, this cooking method not only fails to create a sear on the meat but also results in an overly soggy burger.
As one Reddit user aptly put it, “The burgers from the restaurant are barely any better than those from the grocery store – they are both soggy.
“While White Castle prides itself on using domestic beef suppliers that adhere to the standards set by the North American Meat Institute and Beef Quality Assurance programs for animal welfare and handling, the chain, like many others, relies on frozen patties.
This decision significantly impacts the quality of the burgers served at White Castle, contributing to the overall customer dissatisfaction with the chain’s offerings.
